Privacy Policy

1. Data Controller
Hashtag Education (hereinafter referred to as “the Company”, “we”, “us”, or “our”) is committed to protecting the personal data of users and visitors of the website.

Contact Details:
Address: 29A Kefallinias, 2107 Aglantzia, Nicosia, Cyprus
Phone: +357 22 254115
Email: info@hashtageducation.org

2. Information We Collect
We may collect and process the following categories of personal data:

Contact information: name, surname, email address, phone number, billing/shipping address
Order information: products purchased, order status, payment method
Transaction data: date, amount, payment details
Technical data: IP address, browser type, operating system, cookies
Communication data: messages submitted via contact forms or email

3. Purpose of Processing
We process personal data strictly for the following purposes:

To process and complete orders
To communicate with users regarding purchases or inquiries
To issue invoices and receipts
To improve our services and user experience
To send newsletters or marketing communications (only with consent)
To comply with legal and tax obligations

4. Legal Basis for Processing
The processing of personal data is based on:

Contractual necessity (order processing and payments)
Consent (newsletter subscriptions, cookies)
Legal obligation (tax and accounting requirements)
Legitimate interest (website improvement and security)

5. Cookies
We use cookies to enhance website functionality and user experience.
Users can disable cookies through their browser settings.

For more information, please refer to our separate Cookies Policy.

6. Data Sharing
Your personal data may be shared only with trusted third-party service providers such as:

Courier companies
Payment providers
Accountants and IT service providers

All partners are bound by confidentiality agreements.
We do not transfer personal data outside the EU without appropriate safeguards.

7. Data Retention
We retain personal data only for as long as necessary:

To complete transactions
To comply with legal obligations (typically up to 7 years for tax purposes)
Until the user withdraws consent (for marketing communications)

8. Your Rights
Under the GDPR, you have the following rights:

Right of access
Right to rectification
Right to erasure (right to be forgotten)
Right to restriction of processing
Right to object
Right to data portability
Right to withdraw consent at any time

To exercise your rights, contact us at:
info@hashtageducation.org
+357 22 254115

9. Data Security
We implement appropriate technical and organizational measures to protect your data, including:

SSL encryption
Restricted access to authorized personnel
Secure data storage systems

10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content or privacy practices of those websites.

11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.

12. Contact
For any questions regarding this Privacy Policy, you may contact us:

Email: info@hashtageducation.org
Phone: +357 22 254115
Address: 29A Kefallinias, 2107 Aglantzia, Nicosia, Cyprus